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Salesforce Training in Chennai

Learn how to use Salesforce from beginner level to advanced techniques which is taught by experienced working professionals. With our Salesforce Training in Chennai you’ll learn concepts in expert level with practical manner.

Salesforce is a leader in cloud computing providing Paas (Platform-as-a-service) with the name Force.com and Saas (Software-as-a-service) with name Salesforce which is based on Force.com platform. Salesforce provides the most robust CRM (Customer Relationship Management) tool which comprises of 360 degree view to any company’s sales, service and marketing processes. It provides a complete CRM solution with Sales, Service and Marketting cloud collabarating well within the same environment. Salesforce Inc as a cloud based company have grown tremendously from its inception in 1999 and introduced many new products in their arena like Database.com, Data.com, Chatter etc. Hence, Salesforce is the ever evolving and continuously upgrading cloud based model which undergoes ugradation three times in a year in the form of releases, with most of the updates available to existing customers. As it is on cloud, it is charged to their customers on per user license only for the features being used and provides benefit of scalability to their customers without the need of buying any hardware or software in their premises.

Course Name Salesforce
Category Cloud Computing – CRM
Venue Greens Technologies
Official URL Salesforce Training
Demo Classes At Your Convenience
Training Methodology 10% Theory & 90% Practical
Course Duration 30-40 Hours
Class Availability Weekdays & Weekends
For Demo Class Email ID - contact@greenstechnologys.com

Salesforce.com Admin Course Syllabus

Salesforce.com Schedule for Level 1

(Administrator Exams)

Introduction

  • Introduction to Cloud Computing
    • What is Cloud Computing
    • Advantages /li>
    • Layers – Client, Application(Software as a Service (SaaS)), Platform (platform as a service (PaaS)), InfraStructure(infrastructure as a service” (IaaS)), Server
    • Deployment Models – Public cloudm Community Cloud, Hybrid Cloud, Private Cloud
  • Introduction to SalesForce
    • What is salesforce.com
    • Advantages
    • Products and Services
      • Customer Relationship Management(CRM) – Salesforce CRM and other CRM
      • The Sales Cloud
      • The Service Cloud
      • Force.com Platform
      • Chatter
      • AppExchange
      • Configuration
      • Web services
      • Mobile support

Introduction to Force.com Platform

  • Registering Developer Edition with Salesforce.com
  • Standard applications
  • Standard Tabs
  • Standard Objects and relationships, Links
  • Setup page – Personal Setup, Application Setup and Administration Setup

Personal Setup

  • Personal Information
  • Change Password
  • Reset my security Token
  • Change My Display
  • Grant Login Access
  • Calendar Access
  • Reminders
  • Email Settings

Designing Applications on Force.com – I

  • Creating new application
  • Creating Custom objects
  • Creating Tabs – Custom Tabs, Web tabs
  • Adding text ,Currency,Checkbox,Date fields
  • Creating Picklists
  • Field Dependencies

Designing Applications on Force.com – II

  • Encrypted fields, field help, and field history tracking
  • Use master detail, lookup, and many-to-many Relationships
  • Custom button and links Creation
  • Rollup Summary field

Designing Applications on Force.com – III

  • Develop custom formulas
    • Use the vlookup, regex, ischanged, isnew, and priorvalue functions to build business processes
  • Validation Rules – Creating rule by applying formulas
  • Payelayouts – Payelayout Editor,Grouping fields into New Section, adding spece between Fields, Editing Field properties
  • Search Layouts

Designing Applications on Force.com – IV

  • Workflows
    • Introducing Workflow Rules and work flow actions
    • Email Alerts – Email templates
    • Tasks
    • Field Updates – Queues and Time Dependent Workflow Actions

Designing Applications on Force.com – V

  • Creating an approval Process
    • Create an Email template for approvals
    • Create an Approval Process
    • Create a Custom Profile
    • Create User
    • Test the Approval Process

Reports

  • Introducing Reports and Custom Reports
  • Create a tabular Report
  • Create a Summary Report – Adding Summary fields and adding Columns and Filters
  • Create Matrix Report
  • Exporting Reports
  • Dashboards – Creating and Editing Dashboards, Adding Dashboard SnapShots to Home Page, Creating Additional Reports
  • Creating Custom Report Types

Sharing and Security data – I

  • Creating User Accounts
  • Controlling Access to Data
  • Controlling Access to Objects
    • Introducing Profiles
    • Standard Profiles
    • Custom Profiles
  • Controlling Access to Fields
    • Introducing Filed Level Security
    • Accessing Field-Level Security Settings

Sharing and Security data – II

  • Controlling Access to Records
    • Introducing Organization-Wide Defaults
    • Introducing Role Hierarchies
    • Company Roles and Profiles
    • Sharing Rules
    • Manual Sharing

Sharing and Security data – III

  • Displaying Field values and Page Layouts according to Profiles –
  • Overriding Sharing with Object Level Permissions
  • Administration Groups – Managing Groups(Public and Personal)

Sharing and Security data – IV

  • Login History
  • Password Policies
  • User session Settings
  • Set Trusted Ip range

Administration Setup – Mobile, Desktop and Email administration

  • Mobile Administration:
    • Configuring Mobile user
    • User Settings
  • Desktop Administration:
    • Configuring for outlook
    • Offline Briefcase configuration
  • Email Administration
    • Testing Deliverability
    • Deliverability Settings
    • Setting Organization-Wide addresses
    • Compliance BCC
    • Setting Enail Footers

Company Profile and Monitoring

  • Editing Company Information
  • Settings Fiscal Year
  • Settings Business Hours and Holis
  • Language Settings
  • Debug Logs
  • Email Log files

Managing data – I

  • Importing data to Salesforce.com from external Sources
  • Import Custom objects
  • Data Export
  • Mass Transfer Records
  • Mass Delete Records
  • Mass Trnasfer Approval
  • Mass Update addresses

Managing data – II

  • Data Loader
    • Data loader Overview
    • When to use Data Loader
    • Installing and Configuraing dayta Loader
    • Use Data Loader to create mapping files and upsert data
    • Running Batch Processes
    • Command Line Quick start
  • Dataloader.io

Salesforce.com Developer Course Syllabus

Salesforce.com Schedule for Level 2

(Developer Exams)

Introduction to Apex

  • Overview of Apex
  • Apex Language basics
    • Variables
    • Operators
    • Arrays and Collections
    • Control Logic
    • Understanding Governor Limits
  • Introducing the Force.com IDE
    • Installation
    • Force.com Prespective
    • Force.com Projects
    • Problems view
    • Schema Explorer
    • Apex Test Runner View
    • Execute Anonymous View

Database Integration in Apex

  • Database Records as objects
  • Database Queries – SOQL(Query results, Relationships, Filtering)
  • Persisting Database Records – DML(Insert, Update, Upsert, Delete, UnDelete
  • Database Triggers – Trigger Definition, Batch Processing, Error Handling, Governor Limits)
  • Database Security in Apex

Debugging and Testing

  • Debugging
    • Viewing Logs
    • Logging
    • Handling Uncaught Exceptions
    • Understanding Execution Governors and Limits
    • Using Governor Limit Email Warnings
  • Testing
    • Understanding Testing in Apex
      • Why Test Apex?
      • What to Test in Apex
    • Unit Testing Apex
      • Isolation of Test Data from OrganizationData in Unit Tests
      • Using the runAs Method
      • Using Limits, startTest, and stopTest
      • Adding SOSL Queries to Unit Tests
    • Running Unit Test Methods
    • Testing Best Practices
    • Testing Example

Advanced Business Logic – I

  • SOQL
    • Inner and Outer Join
    • Semi- Join and Anti Join
    • Multi- Select Picklists
  • Transaction Processing
    • DML Databasse Methods
    • points
    • Record Locking

Designing Advanced Business Logic – II

  • Apex Managed Sharing
    • Sharing Objects
    • Creating Sharing Rules in Apex
  • Sending and Receiving Email
    • Sending Email – SingleEmailMessage, SingleEmailMessage with Template and MassEmailMessage
    • Receiving Email
  • Dynamic Apex – Dynamic Database queries, Schema Meta data

Introduction to visualForce – I

  • Introducing Visualforce and the MVC model
  • VisualForce Controllers
    • Standard Controller
      • Associating a Standard Controllerwith a Visualforce Page
      • Accessing Data with a Standard Controller
      • Using Standard Controller Actions
      • Validation Rules and Standard Controllers
      • Styling Pages that Use Standard Controllers
      • Checking for Object Accessibility
  • Standard List Controller
    • Associating a Standard List Controller with a Visualforce Page
    • Accessing Data with List Controllers
    • Using Standard List Controller Actions
    • Pagination with a List Controller
    • Using List Views with Standard List Controllers
    • Editing Records with List Controllers
  • Custom Controller
  • Controller Extensions

Introduction to visualForce – II

  • View Components
    • View Component Basics
    • Data Components
    • Action Components
    • Force.com Styles Components
    • Force.com User Interface Components
    • Using Static Resources
  • Creating a Static Resource
  • Referencing a Static Resource in Visualforce Markup

Introduction to visualForce – II

  • Visualforce and the Native user Interface
    • Standard Pages
    • Standard Buttons
    • Page layouts
    • Custom buttons and links
    • Custom tabs
  • VisualForce in Production
    • Security
    • Error Handling
    • Governor Limits
    • Unit tests
  • Overriding Buttons, Links,and Tabs with Visualforce
    • Overriding Tabs Using a Standard ListController
    • Defining Custom Buttons and Links for Visualforce
    • Adding Custom List Buttons using StandardList Controllers
    • Displaying Record Types

Advanced User Interfaces – I

  • Asynchronous Actions
    • Partial Page Refresh
    • Action as Java Script Function
    • Action as Timed Event
    • Action as Javascript Event
    • Indication Action Status
  • Modular VisualForce
    • Static Resources
    • Inclusion
    • Composition
    • Custom VisualForce Components

Advanced User Interfaces – II

  • Extending VisualForce
    • Using JavaScript Libraries
    • Adobe Files and VisualForce
    • Force.com Sites
  • Samples
    • Examples
      Creating Your First Custom Controller
    • Creating a Custom Controller Class
    • Defining Getter Methods
    • Defining Action Methods
    • Defining Navigation Methods

Integrating Email with Visualforce

  • Sending an Email with Visualforce
    • Creating a Custom Controller with theMessaging Class
    • Creating an Email Attachment
    • Visualforce Email Templates
  • Creating a Visualforce Email Template
    • Using a Custom Stylesheet in a Visualforce Email Template
    • Adding Attachments
    • Using Custom Controllers within Visualforce Email Templates

Integration – I

  • Force.com Integration Solutions
    • Outbound Messaging
    • Salesforce-to-Salesforce(S2S)
  • Developing Custom Integation
    • Calling Webservice from apex code
    • Using HTTP Integration

Integration – II

  • Understanding Force.com Web services
    • Basics of Force.com webservices
    • Generating the web Service Client
    • Loggin in
    • Force.com DataTypes in SOAP
    • Error Handling

Integration – III

  • Building Custom Webservices in Apex
    • Understanding Custom webservices
    • Service definition
    • Calling a Custom Web service

Packaging and AppExchange

  • Publishing Your App or Service
    • Creating or Editing Your Provider Profile
    • Creating or Editing a Listing
    • Submitting Your Listing for ApprovalBasic Tab
    • Registering Your Package and ChoosingLicense Settings
    • Email Notifications
  • Adding Visualforce to a Force.com AppExchange App
    • Managing Package Version Settings for Visualforce Pages and Components

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